Custom designed sugar cookies are a Sweet Themes Bakery specialty, perfect for making any day special – birthdays, anniversaries, graduations, anniversaries, corporate events, grand openings and more. We work very hard to create beautifully customized designer sugar cookies that not only taste great melting in your mouth, but also make perfect guest favors for any event. You’ll definitely want another cookie to eat after you’ve had your first.

All of our sugar cookies are made fresh to order, hand rolled, cut and decorated. Cookie shelf life is 3 to 4 weeks. If purchasing for a later event, cookies can be frozen for up to 3 months. We can also package your order to take with you while you travel. Just be sure to ask when you place the order and we’ll let you know what your options are.

Custom cookies take time, so please allow a minimum 1 to 2 weeks (7-14 days for ordering), depending on availability on our calendar and quantity ordered.

1–4 dozen custom cookies: Minimum 1–2 weeks notice

5+ dozen custom cookies: Minimum 2–3 weeks notice

Photo Edible Images

We are able to create photo edible images for placement on cookies, cakes and cupcakes. Photographs or logos are printed images on edible sugar paper using edible ink from an ink jet printer. Images will be printed “AS IS” from the .jpeg file(s) provided by the customer. If image is not provided, we will use decorator discretion for an image that aligns with your decorating request. Colors may vary from the original picture(s) when printed from ink jet printer.

Packaging

Cookies are carefully placed together in a box to be presented at your discretion and are not stacked on top of each other. Buttercream icing does not dry hard and CANNOT be individually packaged in bags. Buttercream iced cookies can be packaged in a plastic container. Additional charge for individually packaging cookies.

Allergy/Special Ingredient Requests

Even though we are a specialty bakery that takes custom orders, we do not offer bakery items that are gluten-free, sugarless, dairy free, egg free or vegan. Sweet Themes Bakery produces bakery goods that use flour, butter, sugar, eggs, milk, peanuts and/or tree nuts and we do our best not to cross contaminate work surfaces. However, if you are concerned about any type of allergy, we strongly advise against placing an order.

Payment

All custom orders require payment in full in order to be confirmed and placed on our schedule. Payment can be made online via invoice, over the phone or in person.

Cancellations and Refund

Should you need to cancel your custom order, we will work with you to choose an alternate date or provide a store credit. Please call the bakery if you find yourself in this situation.

Delivery

Delivery is available only for orders $150+ (not including delivery fee) with minimum one week notice if available. Delivery available within a 40 mile radius. Additional fees may be applied if outside of that radius. Delivery fees are calculated based on delivery destination.

PLEASE NOTE: Someone must be available to accept delivery within 15 minutes of arrival. Food will not be left unattended. We allow 15 minutes of wait time for recipient to accept delivery. We will call you to let you know what is going on, so please be available to answer your phone. In case of non-availability of recipient at the time of delivery we will call or leave a door notice to let the recipient know that a delivery was attempted. Repeat delivery will incur additional charges if our schedule allows or recipient can pick up the order at Sweet Themes Bakery during business hours.